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Mobile SMS Privacy Policy

Mobile SMS Privacy Policy

Mobile SMS Privacy Policy (Up Intensity LLC)
Last updated: December 29, 2025

1) Overview

Up Intensity LLC (“Up Intensity,” “we,” “us”) may send text messages (SMS/MMS) to customers and subscribers who opt in. This Mobile SMS Privacy Policy explains what information we collect, how we use it, and your choices.

2) Information we collect

When you opt in to SMS or provide your phone number, we may collect:

  • Mobile phone number
  • Name (if provided)
  • Email address (if provided)
  • Message details (date/time, content, delivery status)
  • Opt-in records (source and timestamp)

3) How we use the information

We use this information to:

  • Send order confirmations, shipping and delivery updates, and other transactional notices
  • Provide customer support (questions about products, sizing, returns, and exchanges)
  • Maintain consent records and comply with legal requirements

4) Sharing of information

We may share information with service providers that help us operate our business (such as messaging platforms and ecommerce or support tools) and with legal authorities when required.

We do not sell, rent, or share your mobile number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

5) Opt out and help

Message frequency varies. Message and data rates may apply.

6) Consent

Consent to receive SMS is not a condition of purchase. You may opt out at any time.

7) Data retention

We may retain SMS records, including consent logs, as necessary for operational, legal, and compliance purposes.

8) Contact

Up Intensity LLC
Email: support@upintensity.com
Phone: +1 (973) 221-2353
Website: https://upintensity.com